When I had an office, I had a cutesy magnet with a variety of facial expressions and a marker to move a round to highlight one face or another. If I still had one, it would currently say “Today I’m feeling livid.”
I spent my weekend packing books, toys, shoes and more in an effort to remove all but the furniture from my second floor in anticipation of having bamboo flooring installed today. But that’s not happening. Not today and not until Friday at the earliest.
The forty boxes of flooring sitting in my children’s playroom all say the right thing, but when you open the box, it’s clear the manufacturer, Wellmade, put the wrong flooring in the box. It’s not even close.
Instead of spending the day celebrating the release of my book Winter Fairy (I use a pen name), I spent a good portion so far sitting at the flooring retailer as we try to resolve the problem. Rather than preparing the fun stuff I had planned to do on release day, I moved furniture.
My children packed up their books. At this point, we won’t be able to unpack them for at least a week. I will also have to plug in an assortment of lamps and clocks upstairs so they will be able to wake and sleep in their otherwise empty bedrooms. It is a terrible inconvenience that will be dragged out an additional five days. Yet at this point, no one is taking responsibility. The problem has been acknowledged, but we’ve been offered nothing in terms of compensation for our inconvenience. This is what really makes me mad. The lack of accountability. I want an apology from the persons responsible. Is that too much to ask for?